Refund policy
Return & Refund Policy – Wall Art Rooms
30-Day Return Policy
At Wall Art Rooms, we want you to love your purchase.
If you’re not completely satisfied, you may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused, undamaged, and in its original condition
- The item must be returned in its original packaging
How to Start a Return
To initiate a return, please contact us at:
📧 support@wallartrooms.com
Include your order number and reason for return.
Our team will guide you through the next steps.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery.
Kindly include:
- Clear photos of the damaged item
- Your order number
We will offer a replacement or full refund at no extra cost.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
Return Shipping
- Customers are responsible for return shipping costs unless the item is damaged or incorrect
- Shipping fees are non-refundable
Non-Returnable Items
The following items cannot be returned:
- Items that have been used or damaged after delivery
- Custom or personalized artwork (if applicable)
Order Cancellations
Orders can be canceled or modified within 24 hours of purchase.
After this time, your order may already be in production and cannot be changed.
Contact Us
If you have any questions, feel free to reach out:
📧 support@wallartrooms.com